Steve Smith's dashboard

A comment on the question "Photo Upload in ANY format disappears on SAVE" in Poken:

Hi K.C. - we have fixed this upload issue already, and the new code should be on the server by Monday. Please try then, and let us know if problems. Appreciate your help getting this resolved! – Steve Smith, on January 23, 2010 14:18

Steve Smith set one of Steve Smith's replies as an official response to "Photo Upload in ANY format disappears on SAVE" in Poken

Steve Smith replied on January 11, 2010 09:36 to the question "Photo Upload in ANY format disappears on SAVE" in Poken:

Hi Meg - just realized that you had added a Photo to your post. I was able to upload this photo, and create a card. See below.

It did take a few seconds to upload though, so you will need to wait to ensure that its completed. Don't click Save Card until you see the actual thumbnail has been generated. If you have a slower internet connection it could take while. Can you try that again?

We're doing some other investigations on our end. Should have this resolved shortly.

Steve

Steve Smith set one of Steve Smith's replies as an official response to "Photo Problems" in Poken

Steve Smith replied on January 10, 2010 14:07 to the question "Photo Problems" in Poken:

Hi Meg - just realized the earlier posts in this thread are referring to our old website (most are over 9 mos old). At any rate, your problem is obviously happening right now. So let's get it fixed. See my other post asking for your configuration details.
Cheers,
Steve

Steve Smith set one of Steve Smith's replies as an official response to "Photo Upload in ANY format disappears on SAVE" in Poken

Steve Smith set one of Steve Smith's replies as an official response to "Dutch translation" in Poken

Steve Smith replied on January 10, 2010 13:48 to the question "Dutch translation" in Poken:

Quick update on this topic. We have implemented Dutch translation in the PokenHUB (ie the Member area of the site) already, and will complete implementing for the Poken.com main site very shortly!

Steve Smith replied on January 10, 2010 13:42 to the question "Photo Upload in ANY format disappears on SAVE" in Poken:

Hi Meg - just tested the image upload on my computer and it seems to be working here. Let's try a few things to debug on your end.
1) In terms of formats, in the image upload section you should see "Image formats: png, bmp, jpeg, gif" So please ensure that you are using one of these.
2) What browser are you using? We support IE, Firefox (Win/Mac/Lin), Safari, Chrome, etc. The only browser that can give occasional issues is older versions of IE.
3) If still having problems you can email me a copy of the file you are trying to upload at steve@poken.com.
Letting me know. 100% sure we can get this working for you, and if not, we'll squash the bug asap. Apologize for any difficulties!
Cheers,
Steve

Steve Smith replied on January 08, 2010 17:33 to the problem "Cannot associate Poken device with account" in Poken:

Hi Tim,
I just created a new account (w/o a Poken), grabbed a fresh Poken, inserted it into the USB and while in the Account clicked the "Detect" button. The Poken was associated to the account.

Is there a specific scenario that isn't working? Just want to make sure I understand what needs to be fixed.
Cheers,
Steve